Professional June 2024

MY CIPP

How did you start your payroll career? Like many people in our industry, I discovered payroll by chance. I had decided to get a job after not quite fitting my subjects in college and went for a role in pensions payroll after being referred by a recruitment agent. Once I got into the role, I felt like the demands of payroll suited me very well, leading me to the journey I’ve now been on for 17 years. How did you then move into the CIPP’s advisory team? I spent many years in operational payroll working for a wide range of companies, big and small. During 2020, I got the opportunity to perform some training and loved helping others in understanding payroll. This led to three years as a payroll tutor at an apprenticeship training company called MBKB, which I thoroughly enjoyed. I was incredibly excited to move into the advisory team as it allows me to help payrollers across the country. Tell us about a typical week as an advisory team member? I’m not sure that we have a typical week. The advisory team receives a wide range of queries by phone and email, which means any two days could be very different. Our primary goal is to make sure our members feel supported, so our daily activities are mainly focussed on delivering the most helpful guidance to our members. What skills does an advisory team member need to have? The main thing an advisory team member needs is curiosity. Due to the range of queries received, our team also needs to keep up to date with the latest changes and be able to detail this in a digestible way for our members. Additionally, we like to embody the CIPP’s values of teamwork and striving for excellence. What does your role at the CIPP mean to you? I'm incredibly proud to work for the CIPP and feel like it's a role that makes a difference to many others. On a personal level, I had admired the organisation since starting my career, so starting work in the advisory team was the achievement of a career goal. o

Sam Jones MCIPPdip Payroll advisory team leader

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| Professional in Payroll, Pensions and Reward |

Issue 101 | June 2024

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