Waitlist Support Service
In 2024, Catherine House saw a substantial increase in demand for our services, with more women seeking support as a result of the ongoing housing crisis. In response to this growing need, we piloted a new service to better assist women on our waitlist. We were also pleased to welcome a new Case Worker to our Waitlist Support Service. Our new Case Worker provided outreach support, referrals to relevant services, and utilised brokerage funding to address specific needs, reducing hardship from homelessness and, where possible, preventing or shortening periods of housing instability.
brokerage Brokerage support can be provided through: • Food. • Bond/Rent. • Storage. • Children’s Needs. • Bills. • Vehicle Costs.
Clients have expressed that they felt safe and that the Waitlist Support Worker was easy to talk to.
in 2024 52
Medium / long-term housing outcomes. Women moved into Catherine House. Women supported to attend rehabilitation or detox programs. Women were provided mobile phones. Referrals were made to 41 referral partners.
5 4 3
Women supported through our Waitlist Support Service. Clients referred to the SA Dental Homelessness and Oral Health Program.
16 11
Personal alarms provided.
5 5
3 22
Housing applications submitted. Women recieved glasses through Health Partners.
Women accessed brokerage in 2024.
20
Women are also supported through the provision of toiletries and personal care items. This is particularly important for women who may be sleeping rough.
THIS INNOVATIVE SERVICE WAS MADE POSSIBLE BY THE GENEROUS SUPPORT OF THE LANG FAMILY FOUNDATION. Their continued commitment to Catherine House has played a crucial role in ensuring women can be supported through what is often their greatest times of need.
8 Catherine House
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