CCCU - Head of Student Reporting and Data Quality

ROLE PURPOSE This role provides leadership to a range of data services relating to core business data held within the SITS student record system (client). They will provide strategic direction across the University on data governance within SITS, be an authoritative voice on compliance and work with key business areas to support and advise on how to get the most out of the SITS data structure to support core processes. The academic year 2022/23 marks the first full cycle of managing student records within SITS and they will lead a central team that maintains core SITS infrastructure data and will personally have significant experience in the management of student records systems. MAIN DUTIES 1. SITS Client Data Lead Under the direction of the Assistant Director of Registry Services (SITS Lifecycle), to provide leadership to the configuration and use of data within the SITS Client database. Working collaboratively with the Head of SITS Records Management and Head of Student Systems User Experience, they will provide expert advice to the Assistant Director (SITS Lifecycle), owning business continuity plans and managing risks for their product and services. Lead the impact assessment of proposed institution- wide changes on core data (e.g. regulation changes, new partnerships, new systems) 2. Student Reporting and Data Quality The Head of Student Reporting and Data Quality provides oversight of core reference data within SITS used to manage applicant, student, and curriculum records. This includes, but is not limited to: Responsibility for managing the governance of changes to core reference data, including mark schemes, progression rules, award rules, fee matrices, course data, module data, assessment patterns, coding structures, organisational data (e.g. Faculties, Partners). The responsibility for maintaining the reference data is shared between various teams, including the curriculum and records team, assessment team and fees team.

Job Description.

Canterbury Christ Church University

Job Title Location

Head of Student Reporting and Data Quality

Canterbury (with flexible arrangements as per the Smart Working Policy with approval from the line manager) Assistant Director of Registry Services (SITS Lifecyle) Direct line management of SITS data partners and SITS data analysts

Reports to:

Responsible for:

Hours Grade

37

J

BACKGROUND The University launched SITS for admissions processes in 2019 and began managing active student records through SITS in summer 2022. The academic year 2022/23 represents a significant milestone for the University as we transition from project implementation to a new operating model. The implementation of SITS is a key enabler for digital transformation in the delivery of academic administration within the University, and the new operating model is designed to ensure that the University can build on the core system foundations to deliver improved services to students and staff. The implementation of SITS represents a significant shift in the delivery of core academic administrative processes, and the underpinning technical infrastructure, consolidating many services that were previously delivered outside the student record system. To reflect its increased scale, and value to the University, the operating model is designed around delivering SITS technical services, SITS data services and SITS business services. Overall leadership and accountability for the SITS Product and Services rests with the Assistant Director of Registry Services (SITS Lifecycle). Leadership of SITS technical services is delivered by the Product Manager (SITS), leadership of SITS data compliance is delivered by the Head of Student Reporting and Data Quality, leadership of student records and curriculum is delivered by the Head of SITS Records Management and leadership of SITS business services is provided by the Head of Student SystemsUser Experience. These roles all form the SITS leadership team. The Heads of Registry functions will be expected to work collaboratively as a management team, to develop an integrated approach to the delivery of Registry services and the flexible management of resources to support the business needs at key periods.

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