EDUCATE PEOPLE
The biggest challenge was finding a common denominator, including the available workforce. We chose a path where we shaped all of our people ourselves from the start. This gave many challenges when you first had to break with an Islamic pattern that women and younger people do not have much to say. Since that pattern was broken, it was actually very easy to work forward.
A LEADER IN EVERY ROLE
Pretty quickly it was established that people with educations taken here in KL could practically do nothing. They had a license to drive but could NOT drive, is a logical way to explain it. We trained people in every position, nursed them and made them middle managers quite quickly, even if they hadn't reached 35 yet. Each middle manager was given a group of people under him who were then built on. It brought success.
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