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After all, true job security comes not from being indispensable, but from being so good at developing others that your value keeps growing.
and external cover to allow for those more sensitive payrolls. It’s not perfect, but it means holidays are actually possible.” The Human Element The biggest barrier to solving key person dependency isn’t technical; it’s human. People like Janet often resist sharing knowledge because it feels like giving up their value to the organisation. The solution? Reframe the conversation. Instead of “we need to reduce our dependency on you,” try “we need to free you up to focus on higher- value work.” Looking Forward Janet’s story doesn’t have to end with her chained to her desk forever. With proper planning, investment in training, BCPs that work, and a commitment to building resilient systems, organisations can create payroll functions that
survive holidays, sick leave, and even career changes. The payroll heroes of tomorrow won’t be the people who know everything; they’ll be the people who’ve built processes that work with and without them.
Share Your Story
If you have a story, whether it’s a disaster narrowly averted or a triumph no one celebrated, please send it through. A one-liner or a few paragraphs, we’d love to hear from you. And remember, don’t assume others’ stories are more interesting than yours. Every payroll professional has unique experiences worth sharing. If you prefer talking through your experiences, we’re happy to arrange a quick call. When was the last time your payroll team saved the day? We’re waiting to hear your story. Send your stories confidentially to: helen.dooley@crpayrollsolutions.com Let’s shine a light on the people who keep the wheels turning and the payslips rolling. Because payroll is never just numbers - it’s the people behind them who make it work.
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GLOBAL PAYROLL MAGAZINE ISSUE 15
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