04:05 INTERVIEW
develop. It’s about the ability to communicate effectively--in difficult times and good times. It’s also about something I’m really big about: leadership resilience. And those in the payroll profession know resilience like probably nobody else. Payroll professionals who are ambitious, who are doing fantastic work in payroll, are willing to learn about the other areas and move into other functions, who demonstrate leadership, who deal effectively with all the adversity, they will advance. Remember leadership is sometimes a thankless job. A lot of times it’s dealing with the adversarial things in our business. I believe that a person willing to embrace those skills and characteristics, they have the opportunity to do amazing things. They have to first believe it internally and then I think anything’s possible.
I believe there is opportunity for payroll professionals to essentially advance in their career to the highest levels of the corporation.
dashboards, and the analytics, whether it’s validating the payroll accuracy, whether it’s providing reports, whether it’s giving employees access-- again leveraging AI-- to pick up our mobile devices and simply ask: “Did my pay arrive today? Did they take out the same amount last month as they did this month?” Those in payroll spend a lot of time validating the data. We’ll be validating that data, so you can actually leverage technology to see the variances, the discrepancies, and the trends. I see a future that simplifies the key aspects of global payroll for clients in the marketplace.
With this set up, how does someone in payroll now add more value? Payroll needs to help the overall organization build its culture. With AI and new technologies, they have more time to think about: “How am I making payroll a strategic value-added function in the overall corporation’s value chain.” Payroll can help create amazing experiences for people. I believe there is opportunity for payroll professionals to essentially advance in their career to the highest levels of the corporation. Key attributes for this advancement really center around the skill set that they’re willing to develop. It’s about the leadership skills that they’re willing to
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GLOBAL PAYROLL MAGAZINE ISSUE 15
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