04:05 GLOBAL
Payroll’s Data Moment Strada’s recent research with ISG shows a clear shift in how organizations are using HR and payroll data. Among those using modern HCM platforms like Workday, there’s been a 44% increase in data-driven decision- making and a 500% rise in the use of AI and machine learning. Encouragingly, 90% of organizations say they’ve taken steps to improve digital fluency in AI and ML, a sign that they are actively preparing for more advanced use. But equipping HR and
considered emerging tools, are now being applied to real challenges in real-time. That said, most organizations are still in the early stages. In fact, 68% report using AI and ML only “rarely” or “sometimes.” The appetite is growing, but payroll and HR’s full AI potential remains largely untapped. From Process To Intelligence So far, AI in payroll has focused mainly on automation; reducing manual inputs, improving accuracy, and ensuring compliance. intelligence, making the shift from using AI to execute tasks to relying on it for proactive insights; surfacing patterns, identifying risks, and informing decisions before issues arise. AI agents represent a meaningful move in that direction. That’s valuable, but it only scratches the surface. The next step is
payroll teams with tools is only half the battle. The real transformation comes from knowing how and when to apply them. While 60% of organizations said they’ve seen success in their HCM transformation, those further along the journey are starting to unlock payroll’s full strategic potential. These aren’t just impressive figures; they reflect a shift in mindset. HR and payroll leaders are moving from gut feel to evidence, stepping into more strategic conversations, and using data to guide decisions. AI and ML, once
But equipping HR and payroll teams with tools is only half the battle. The real transformation comes from knowing how and when to apply them.
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GLOBAL PAYROLL MAGAZINE ISSUE 15
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