QMUL - Senior Project Manager


QMUL is a unique, world-class global University with a long, proud and distinc- tive history. As one of the UK’s leading research-fo- cused higher education institutions, we have more than 32,000 students, 5,700 staff and an annual turnover of £666.3m.


Thank you for your interest in this role and in Queen Mary University of London. Working at Queen Mary means being part of a unique, world-class global University with a long, proud and distinctive history. Our founding institutions, the London Hospital Medical College, St Bartholomew’s Medical College, Westfield College and Queen Mary College, were founded to provide hope and opportunity for the less privileged and otherwise under-represented. Today, we remain true to the vision of our founders by con- tinuing to improve lives locally, nationally and internation- ally through the seamless combination of our world-lead- ing strengths in education and research. The Queen Mary community – our staff, students and alum- ni – is the heart and soul of our University. We are proud to provide an inclusive and nurturing environment so that staff and students from all backgrounds can develop, flour- ish and achieve their full potential. I look forward to welcoming you to our unique University and working with you to realise our ambitions.


Welcome from the President and Principal About QMUL Our 2030 Strategy The role of Senior Project Manager Job Description & Person Specification Benefits How to Apply

Professor Colin Bailey, President and Principal

About QMUL

High-quality learning experience Queen Mary offers students a stimulating, sup- portive and high-quality learning experience, with teaching inspired by our world-leading research. The University has invested in new facilities over the past five years to offer its students an excep- tional learning environment. Recent developments include the £39m Graduate Centre, providing 7,700 square metres of learning and teaching space, and the new Dental Hospital, home to the Insti- tute of Dentistry, the UK’s first new dental school in forty years. Future developments include the planned new school of Business and Management (7,000sqm). Estates & Facilities The Estates and Facilities Directorate is responsible for planning, creating and operating a world-class Estate, Facilities and Commercial Services. The Queen Mary Estate currently providesover 230,000m 2 of academic and residential accom- modation on three main campuses at Mile End, Whitechapel and Charterhouse Square, with further property holdings at West Smithfield, Lincoln’s Inn Fields and Dept W. As part of the QMUL’s ambitious Strategy 2030, extensive focus will be placed on enhancing, growing and better utilising the Queen Mary estate portfolio to create a physical environ- ment that supports our position as an inclusive, world-class university. The Queen Mary 2030 Strategy sets out an ambi- tious growth vision for the next 10 years. The strate- gy is underpinned by a suite of enabling plans. The Infrastructure enabling plan combines the direction of travel for both the Physical and Digital Estate. The joint investment programme is in excess of £1Bn.

Queen Mary, University of London is one of the UK’s leading research-focused higher education institutions. With around 32,000 students on Degree Courses, 5,700 staff and an annual turnover of £666.3m, we are one of the biggest University of Lon- don colleges. We teach and research across a wide range of subjects in the humanities, social sciences, law, medicine and dentistry, and science and engineering. Based in a creative and culturally diverse area of east London, we are the only London University able to offer a completely integrated residential campus, with a 2,000-bed award-winning student village at our Mile End home. Queen Mary is a leading research-intensive university with a difference – one that opens the doors of opportunity to anyone with the potential to succeed. It is a unique place of world-lead- ing research and unparalleled diversity and inclusivity, that lives and breathes its history and heritage and is embedded in the communities it serves.





We have five core values that will help us to reach this goal: Inclusive We are inclusive, supporting talented students and staff re- gardless of their background, and engaging with our local and global communities. Proud We are proud of the difference we can all make when we work collectively. Ambitious We are ambitious, fostering innovation and creativity, disrupt- ing conventional thought, and responding with imagination to new opportunities. Collegial We are collegial, promoting a strong community through open- ness, listening, understanding, co-operation and co-creation. Ethical We are ethical, acting with the highest standards, and with integrity, in all that we do. Our 2030 Strategy In 2019, Queen Mary University of London launched a bold new Strategy with the vision to open the doors of opportunity. By 2030, we will be the most inclusive university of its kind, anywhere. We are doing this by building on our existing cultural diversity to create a truly inclusive environment, where students and staff flourish, reach their full potential and are proud to be part of the University. Contin- uing our long tradition of commitment to public good, we will gen- erate new knowledge, challenge existing knowledge, and engage locally, nationally and internationally to create a better world.

Job Description

• To identify and map cross project dependencies. To analyse, report and address any impacts of missed key milestones, and to instigate appropriate rectification measures whilst maintaining stakeholder engagement. • To deliver projects to the highest quality and standards, leading the project delivery process from inception through to occupancy. • To deputise for the Assistant Director Strategic and Capi- tal Development and Head of Capital Projects as/when required. • Line Management of Project Managers and Assistant Project Managers as appropriate. • To be responsible for developing project initiation docu- ments and project delivery plans as well as other project reports ensuring appropriate stakeholder engagement. • Demonstrate analytical ability, strong written and verbal communication skills, excellent stakeholder manage- ment, the ability to prioritise and take ownership of work, and experience in implementing delivery and transformation projects. • To lead the design process ensuring that projects are designed within agreed quality standards and budget constraints ensuring projects are properly appraised for lifecycle management to minimise the ongoing costs and liabilities. • Liaison with other sections within Estates and Facilities and elsewhere in the University in order to ensure seam- less, first class customer service. • To manage project Health and Safety ensuring compli- ance with statutory requirements, Estates & Facilities processes and best practice. • To procure consultants, contractors and suppliers as required in accordance with the University financial regulations and procurement procedures. • To obtain the necessary statutory and University ap- provals and consents. • To manage construction and engineering operations on site to ensure compliance with designs and specifica- tions. • To be responsible for outurn project costs, managing all costs within approved project/programme budgets and cash flow forecasts. • To manage, prepare and present papers for project board meetings and project governance gateway ap- provals, reporting on progress, quality, budget/cash flow and ongoing management of project risk registers. • To thoroughly understand, and stay abreast of design, construction and project management methodologies and the London construction market.

Job Title

Senior Project Manager

School/Dept/Institute Centre/Faculty

Estates and Facilities

Reports to

Assistant Director of Capital Projects

Professional Services Grade 7 - £61,896 - £69,114 per annum plus £3k Market Supplement

Grade and salary

Hours per week

Full-time (35 hrs)

Appointment period


Current location

All Campuses

ensure effective and efficient project management from inception to completion, meeting or exceeding briefs, budget control and delivery of quality products. The postholder will have the ability to take a strategic view of projects and programmes of work, analyse challenges and project delivery options and be able to translate them into actionable deliverables and drive them to completion. The postholder will have the ability to think commer- cially and strategically – quickly assess and quantify short and long term impact of changes, deal with ambiguity and uncertainty and be able to evaluate options to meet business expectations and provide maximum value. Main duties and responsibilities • To contribute to and continuously develop the Estates Enabling Plan. • To demonstrate ownership of their project re- sponsibilities and communicate it confidently to both internal and external stakeholders. • To lead, motivate and manage cross functional, multi-disciplined teams, taking an active role in facilitating, negotiating and influencing both internal and external project stakeholders and managing their expectations; building sustaina- ble relationships and developing networks. • Ensure accountability within existing governance process and contribute to effective governance and business planning.

Job context The Projects team (consisting of the capital and mi- nor project teams) are responsible for the Master Planning and Development of all campuses forming the Queen Mary University of London estate. The team manage a large capital programme from incep- tion to completion, delivering projects on budget, on programme and to a high standard of quality. Primary responsibility of the Senior Project Manager is to deliver capital projects within the Estates Eanbling Plan which supports Queen Mary University of London Strategy 2030. As part of the Capital Projects Team, the role is re- sponsible for effective stakeholder management and a customer centric delivery through proactive man- agement of risks and issues. Job purpose Accountable to and working closely with the Assis- tant Director Strategic and Capital Development and Head of Capital Projects, the Senior Project Manager is responsible for the successful implementation of a portfolio of diverse major projects at the Univer- sity. Projects will typically be complex in nature and above £5m in value. Projects will include development, construction, re- furbishment, engineering and infrastructure projects The post holder will act as the QMUL client and deliv- er first class projects, forming the necessary links between all involved parties. The post holder will


To enable our staff to flourish and to reach their full potential throughout their employment at Queen Mary, we offer a range of benefits such as: Family and Work Life Balance • Annual Leave: The full time annual leave entitle- ment is 30 working days* (plus bank holidays). Additionally staff are entitled to paid holidays on four other days when the university closes. • Queen Mary provides a range of family friendly policies for maternity, paternity, adoption, fertility and shared parental leave above the statutory minimum arrangements. • Nursery: There is a nursery on site at the Mile End Campus called Westfield Nursery. Staff can enrol their children here at a discount of approx. 10%. Health and Well-being • Onsite Gym – discounted for staff • Running Club • Vegetable garden for grow your own • Counselling Service and full occupational health • Cycle to work scheme • On site eco friendly store Financial • Free parking on campus • Enhance pension and life insurance through USS, SAUL or NHS offering up to 24% employer contri- bution Development and Recognition • Employee Reward and Bonus Scheme • In- house training and development team • Personal development courses and CPD Social and Community • Networking: We offer LGBTQ+ Staff Network (QMOut), Parents & Carers Networks within the campus • Faith: There are a variety of Faith societies at Queen Mary, including Christian, Bahai, Hindu, Is- lamic, Jewish, Krishna and Sikh. To contact or join these societies, go to the St Benet’s Chaplaincy’s Faith Society page. • Free Lectures and events • Interest Free Season ticket loan • Free legal and financial advice

Person Specification

This lists the requirements needed in order to perform the job effectively. Candidates will be shortlisted based on the extent to which they meet these requirements.

• The ability to establish good working relation- ships with teams of highly qualified professionals and the ability to manage a team effectively with strong interpersonal skills. To be socially confi- dent within a wide circle of contacts • The ability to negotiate successfully, in respect of the project delivery for which there is responsibil- ity, paying particular attention to cost, timescale and the interests of the University • The ability to understand the statutory, health and safety requirements of construction, infra- structure, building ownership and operation • The ability to collate, interrogate and analyse complex, and sometimes numerous, alternatives / data to determine the best approach to specific issues or areas of work • The ability to solve complex and often interre- lated problems occurring within and between projects and differing areas of responsibility • The ability to pay particular attention to the broader and strategic issues which exist with respect to Estate Management • Able to work individually and/or as part of a team, be able to prioritise and work under pressure • Possess excellent IT skills including use of the Microsoft office suite and project management tools including Microsoft Project.

Qualifications • Educated to degree level or equivalent relevant experience in property, construction, engineering or project management • Professional Qualification in property, construc- tion, engineering or project management or equivalent experience Experience/Knowledge • Proven and demonstrable experience and signif- icant knowledge of the planning, procurement and delivery of major construction, refurbishment and infrastructure projects, above £5m in value in large complex organisations. • Highly effective interpersonal, influencing and communication skills (both oral and written), including the ability to establish and maintain effective working relationships with customers and stakeholders Skills/Abilities • The ability to conduct meetings and present proposals in a clear and concise manner to both specialist and non-specialist audiences and the ability to write clear and concise reports and oth- er professional documentation

Other • Professionally and financially numerate with the ability to comprehend corpo- rate/project finances and business issues sufficiently to take responsibility for the effective management of cost, resources and time • The flexibility to accommodate frequently changing customer needs and changing workloads within the allocated teams • Highly Customer Focused • *The ability to meet UK ‘right to work’ requirements

Equal Opportunities

Queen Mary University of London is a Russell Group University with a difference. Our vision is to be rec- ognised across the world as the most inclusive re- search-intensive University. We will strive to achieve that goal. We are very proud of our teaching and learning and were awarded a ‘silver’ in the Teaching Excellence Framework (TEF) (2016-17). We are also deeply embedded in the local community and were the first UK University to be awarded an Engage Watermark Gold award for public engagement by the National Coordinating Centre for Public Engagement. Unlike many other Russell Group universities, we attract a very diverse student population. Of our 32,000+ stu- dents, approximately 41 per cent are from overseas. Our international students are drawn from over 170 nationalities. 93 per cent of our home students are from state schools, 72 per cent are Black Asian Mi- nority Ethnic (BAME), 46 per cent are the first in their families to go into higher education and over 30 per cent are from households where the household income, as assessed by Student Finance England, is less than £15,000. We attract a lot of local students, owing to our strong relationships with schools in the surround- ing boroughs, coupled with a strong reputation for inclusivity. 37 per cent of our students commute to our campuses daily. Our staff body is also diverse and is drawn from over 162 countries.

Inclusivity is one of our fundamental core values at Queen Mary: it is intrinsic to who we are. Our diver- sity of cultures and backgrounds is key to the vi- brancy of our community and to the knowledge and ideas we are able to generate and pass on; without that diversity, we would not be who we are. We are extremely proud that we attract such a diverse staff and student body, and are fully committed to pro- viding an environment where everyone is supported to flourish and fulfil their potential, irrespective of their background. To be truly inclusive requires sustained, proactive, hard work, and we know there are areas where we have work to do. Our core objectives are focused on reducing the BAME attainment gap and increas- ing the proportion of female and BAME staff at the higher grades, both for academics and for Profes- sional Services. We are looking to see how we can ‘hard-wire’ inclusivity throughout all our policies and practices: we do not see this work as belonging to one team or unit, but rather as being embedded in all that we do. Being inclusive makes us better at everything we do, it improves our daily lives and the delivery and impact of our work.

Queen Mary is committed to advancing Equality, Diversity and Inclusion (EDI) and champions a num- ber of EDI initiatives across the University. Queen Mary holds a Silver Institutional Athena SWAN award for advancing gender equality, and is also a Stone- wall Diversity Champion and commits to advancing LGBTQ+ inclusion by submitting to the Stonewall Workplace Equality Index. We also offer a number of development programmes including Springboard, Aurora and B-MEntor. We are committed to championing EDI relating to all pro- tected characteristics and other underrepresented

and marginalised groups under the Equality Act 2010. We offer ‘Introducing Inclusion’ training for staff to give them an understanding of EDI related issues and provide them with the toolsneeded to champion inclusivity and embed best inclusive practice in all the work they do. EDI is built into everything we do at Queen Mary, and is championed through a well-established govern- ance structure. If you are interested in learning more about Equality, Diversity and Inclusion at Queen Mary and how to get involved then please contact hr-equality@qmul.ac.uk.

How to Apply The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a confidential briefing conversation please contact our advisors: Charley McCarthy charley.mccarthy@mrgglobal.com Nicholas Coppard nicholas.coppard@mrgglobal.com Applications should consist of a CV and covering letter outlining key matching experience and rationale for ap- plying for the post. Please send your application to both Charley and Nick. Close date for applications: Sunday 30 th June 2024 Initial MRG Interviews: w/c 1 st & 8 th July 2024 Shortlist meeting: Tuesday 16 th July 2024 Final Interview: Tuesday 23 rd July 2024

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