Person Specification
Key competencies
• Developing Diversity (C) Encourages the team to develop a better understanding of customers and staff from non-traditional backgrounds. Demonstrates a personal commitment to fairness and equality of opportunity. Decisively tackles approaches or attitudes that are biased. • Commercial Acumen (C) Complements their technical and professional expertise with business skills. Understands the realities and complexities of running a cost- effective service. Manages resources responsibly.
• Proactive Change (C) Takes an active role in encouraging and implementing new ideas. Demon - strates a creative and flexible ap - proach. Uses delegation and coaching to help others to develop new skills • Planning & Results Drive (C) Identifies priorities and consistently achieves key targets. Takes practical steps to overcome obstacles to personal and team goals. Tackles tasks in a systematic, efficient and logical manner. Demonstrates a persistent and determined attitude in the face of difficulties. • Encouraging Collaboration (C) Develops positive and productive relationships with colleagues at IWM and other organisations. Encourages the team to consult with and listen to others. Uses collaboration to deliver more effective solutions. • Meeting Customer Needs (C) Applies excellent two-way communication skills in order to fully understand customer needs and expectations. Values all types of customers and is genuinely committed to providing them with a positive experience of the organisation.
Essential criteria
• Have a track record of high achievement attribut - ed to an energetic and resourceful approach
• Understanding or personal and corporate H&S, working with contractors and in-house resources
• Good IT proficiency (e.g. Microsoft Word, Excel, Access and CAD.); training will be given in our specialised software.
• Good communicator at all levels
• Have a good track record of asset management and project management
Desirable
• Member of an appropriate professional institu - tion (IWFM, CIPD, CILT, APMP, IAM etc)
• Experience of providing asset/facilities manage - ment services in an environment open to the public.
• AutoCAD, Microsoft Access developer proficient.
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