097000 - Quality - Wegmans - Drywall Using Templates


June 2017

As with any EMJ client, attention to detail should be a top priority. The website of Wegmans grocery store, a current client of EMJ’s Boston office, states the company’s commitment, “Every Day You Get Our Best.” With a slogan like that, 92 stores and more than 47,000 employees, it would be difficult for any contractor to live up to the strict standards of this, or any, client without incorporating a C2C and Quality approach to construction. As shown in Photo 1 (left), Wegmans has a brand image that includes many architectural details that need to be met to live up to their, and shopper’s,

Photo 1: Wegmans.com

expectations. So when the Boston team identified a curved ceiling detail hanging directly above a curved seating bar, they knew it had to be exact, or it wouldn’t meet EMJ’s or our client’s expectations upon delivery.

Upon review of the plans, the project team noticed the dimensions for the drywall ceiling feature were incorrect. They posed the question to the architect in the form of an RFI. The architect issued new dimensions that were sent to the millwork subcontractor for a final review. The subcontractor identified areas of inconsistency with the millwork dimensions and sent the project team the dimensions for the millwork, so they could then send a request to the architect to verify. The team could have continued the repetitive process of sending RFI’s to the architect. However, this would have caused delays and frustration between all parties involved. Instead, they chose to involve the millwork / drywall subcontractor and send not just the question, but a proposed solution. The architect approved the change.

Photo 2: Template Layout


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