4 Proven Strategies for Healthcare Revenue Recovery

Managed Services and Analytics Program

A Managed Services Program (MSP) handles the entire recruitment and deployment lifecycle, optimizing core and contingent talent to increase efficiency, reduce costs, and improve patient and provider experiences. Unlike a traditional MSP, a key component of our Managed Services and Analytics Program (MSAP) model is conducting a Workforce Analysis that takes a deep dive into the client’s data and recommends strategies to optimize their labor mix. Integrating analytics with a managed services approach helps to inform healthcare leaders on strategic workforce planning and decision making. MSAP models are flexible, allowing organizations to retain control of staffing or having the service provider manage the process.

Temple Health reduced contingent spend from 23% TO 17% of total labor spend by

implementing solutions based on Workforce Analysis results.

An effective MSAP approach brings together people, processes, and technologies to deliver better care. It begins with an analysis of the

complete range of core and contingent talent, clinical and non-clinical staff. From there, we recommend technologies for your specific situation that support key processes, such as vendor management, scheduling logistics, telehealth, and language interpretation.

An MSAP simplifies and streamlines:

Management of vendors, agencies, and contracts

Candidate recruitment, selection, interviewing, and onboarding

Clinical oversight of program and supplier partners

Large and diverse network of healthcare professionals

Increased ROI through workflow automation, business intelligence, and expense management with partner-hosted technology platforms

Monitoring optimal staffing levels to improve patient outcomes and generate revenue

KEY MSAP FEATURES AND BENEFITS

Single point of contact for all talent needs

Supports in-house staffing pools

Streamlines all related workforce processes, including billing, timekeeping, housing, and reporting

Data-driven insights and reporting

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