DPW ESG Report 2021

DP WORLD ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2021

8

COVID-19 RESPONSE AND HUMANITARIAN RELIEF

CASE STUDY: EXTENDING PRIMARY HEALTHCARE IN INDIA

CASE STUDY: FACILITATING THE MOVEMENT OF GOODS

CASE STUDY: HOLISTIC HEALTH CARE SUPPORT

DP World used five of its mobile medical vans, operating across villages in Mundra, Nhava Sheva and Chennai, to provide free medical check-ups and medication at the doorstep of the larger community. Helping over 120,000 beneficiaries in 9 months, this service significantly reduced out-of-pocket medical expenditures, at a time when earnings have been adversely impacted by the COVID-19 pandemic. Accessing medical services without having to travel to clinics has also decreased the risk of contagion. As part of the effort, the DP World team launched an awareness campaign promoting the importance of vaccination and supported the local medical authorities with setting up accessible vaccination camps.

DP World ports showed incredible resilience even during the depths of the pandemic by staying open to facilitate the movement of goods and allowing countries to secure access to vital food and medical supplies. All the while, we stood with our global communities in numerous ways that include but are not limited to: • Converting a pier into a temporary hospital in the Philippines; • Creating an education fund to cover staff shortages in schools in the United Kingdom; • Delivering food boxes to the most vulnerable in India, Rwanda, Senegal and the UAE; • Developing quarantine spaces in hospitals across Romania; • Donating ventilators, PPE kits and hygiene products in Argentina, Ecuador, Egypt and Mozambique; • Organising blood donation drives in Algeria and South Korea; • Temporarily adopting animals from an understaffed zoo in Chile.

2021 was of course still marked by the impact of COVID-19 globally and was felt by employees across the business. Our concern, as ever, was to find the right balance between maintaining operating capacity and prioritising employee welfare. We continued to deploy additional resources, as we did in 2020, to help our global workforce cope with the stress and strain of the pandemic. Notably, we continued to provide extended health benefits, including mental health hotlines, to several of our global operations in line with efforts initiated at the very beginning of the crisis in 2020.

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