DPW ESG Report 2021

DP WORLD ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2021

15

UN SDGs

UNGC PRINCIPLES • Principle 1 • Principle 2

CASE STUDY: PROJECT BOUNCE-BACK

Our Group Internal Audit (GIA) team implemented Project Bounce-Back, a unique and innovative departmental personal resilience programme introduced mid-pandemic to provide awareness, tools and techniques to further nurture and develop team members’ personal resilience. Project Bounce-Back is designed in the first instance to help colleagues to continue to excel regardless of the stressors or pressure they are being exposed to. Designed in consultation with the Group People team, Bounce-Back aims to change the way we think about personal resilience within the organisation, and provides practical solutions to help internal auditors build their own resilience. The project also aims to improve the visibility, availability, and accessibility of personal resilience resources to colleagues and drive a shift in perceptions and understanding of personal resilience as a subject. Managed by the Enterprise Risk and Resilience team within GIA, the project forms part of a wider strategic aim to improve the overall resilience of DP World in partnership with Group People. The principle of ‘resilient people lead to resilient teams which leads to a resilient organisation’ underpins Bounce-Back and strongly supports the wider commercial and cultural aspirations of the business as well as being firmly in line with Our Principles. Project Bounce-Back will continue throughout 2022, adapting and evolving as the team learns more about the challenges it faces, and the means to overcome them.

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