WHEN AND HOW TO REFER FOR SUPPORT
Refer issues promptly when: • A concern involves child safety , wellbeing , or family conflict . • A parent/carer becomes aggressive, threatening, or refuses to follow reasonable expectations . • You’ve had multiple conversations with limited improvement or escalating stress. • A situation involves attendance, learning plans, or complex needs beyond classroom scope. • Referral pathways: • Child Safety or Wellbeing concerns: Notify the Child Safety Officer or Wellbeing Leader . • Academic or engagement issues: Discuss with Year Level Leader / Assistant Principal . • Serious behaviour incidents: Report via Compass > Incident Report and notify leadership immediately.
AT THE LAKES THIS LOOKS LIKE:
A calm, professional tone in every space — classrooms, corridors, and conversations. We hold ourselves and each other to high standards, communicate with care, and act with integrity, even when no one is watching.
We model what we want our students to become.
2026 Staff Handbook The Lakes South Morang College
17
Made with FlippingBook flipbook maker