Specific Responsibilities Leadership and management • Work with the University Senior Management team and relevant stakeholders, including the relevant Programme Directors, to develop and deliver an innovative Library and Digital Academy strategy which transforms for a 21st century, digitally focussed University. Ensure strategic alignment with key University strategies, including the Learning and Teaching strategy, the Future Academic Model, the Digital Academy and the Information Technology strategy. • Represent and create a clear identity for the library across the University. Actively work with other operating functions and Directorates to ensure consistency of service delivery and the collective achievement of the University’s strategic objectives. • Collaborate with other Directors across the University to share best practice, identify and manage risks whilst leading cross-functional projects. • Lead and manage the development of high-quality, efficient and sector leading library, learning and digital skills services and infrastructure which is responsive, accessible and effective, working closely with students and academic and professional service colleagues • Oversee the development and management of the technical infrastructure that supports all aspects of the department’s responsibilities for managing, giving access to and preserving information resources, digital skills and research outputs. • Develop and implement operational and strategic plans for the Library and Digital Academy service. Contribute to the strategic planning process for the operating function working closely with the relevant Board Member • Define and deliver against high quality service standards across all aspects of the service, including KPIs and external measurements such as the National Student Survey, the Teaching Excellence Framework and Customer Service Excellence so as to recognise the positive contribution to the University’s achievements • Review and evaluate the area of work to support continuous improvement of departmental activity and high performance of the University in the TEF and national league tables. • Work with Campus Management teams to ensure that delivery of the Library service through Campus teams meets service level agreements and balances both University wide and local support as appropriate • Maintain operational budgetary control. Plan and manage the human, financial and physical resources within the department and ensure cost-effectiveness and value-for-money from the University’s investment in services and resources. • Maximise the impact of the Library’s physical estate in conjunction with Campus Deans, Director of Estates, and Head of Operational Services to achieve learning and research outcomes, through development of high-quality learning space, working to ensure fitness for purpose in a context of changing information provision and student/staff expectations. • Work in accordance with the University’s Equality, Diversity and Inclusion Policy, promoting equality and diversity in the workplace, and be responsible for health and safety matters across the Library service.
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