EMOTIONAL INTELLIGENCE
texts. By “emotions”, we are referring to experiences such as fear, anger, anxiety, confusion, joy, sympathy, love or hate (See Figure 8.2). Emotions
Anger
Sympathy
Love
Fear
Anxiety
Joy
Figure 8.2: Emotions Basic emotions play an instrumental role in our lives. They influence how we act, react and be- have. Emotions serve as a platform for our interactions with others, and they often inspire cre- ative expression such as music, poetry and writing. Intelligence, meanwhile, refers to the ability to think critically and thoughtfully. 8.4 What Do You Need to be Emotionally Intelligent?
You need to:
Know Yourself
1. Know yourself. 2. Manage your emotions. 3. Be empathetic. 4. Be socially skilled.
Elements of Emotional Intelligence
Be Empathetic
Figure 8.3: Elements of Emotional Intelligence
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Building Competencies for Sustainable Learning | Chapter Eight
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