THE HEIGHTS SMILE Herald
November 2017
Jason A . Schermer , D . D . S & Noor Almuda l l a l , D .M. D COMPREHENS I VE RESTORAT I VE & ESTHET I C DENT I STRY
5825 Lande r b rook Dr i ve , Su i t e 124 May f i e l d He i gh t s , OH 44124
( 440 ) 483 - 1003
THREE’S COMPANY Chatting With Lauren, Janae, and Taylor
“Well, right now it’s a pretend podcast,” Lauren clarifies. “The working title is ‘Average
Our three dental hygienists, Lauren, Janae, and Taylor, bring something unique to the
Josephines.’ The idea started when Taylor and I were playing cornhole.”
each hygienist one-on-one, but if you are ever lucky enough to sit with all three of them at one time, you find yourself surrounded by the best sort of laughter. “I have never worked with so many people I like,” Taylor says when they all sit down to share stories. “I started here for an internship, and when I got my dental hygiene license, I knew this was where I wanted to stay. It’s a great work environment, and I love everyone here.”
“We’re not the best at that game,” Taylor admits. “We named our team ‘Average Josephines,’ though when it comes to cornhole, we might be below average. We wanted to make life a bit more exciting, so we
help, because I want patients to have a good experience.”
decided to start a podcast. We have a list of topics, and we’ve even interviewed Janae!”
“We have truly awesome patients,” Janae says. “They remember things about us. I have one patientwho’sbeenhereforyears,andshealways askshowI’mdoing.Ireallyloveitwhenapatient asksaboutmylittleboy,Mac,andIknowLauren and Taylor like it when people ask about their dogs.”
“If by ‘interview,’ you mean ‘talk about grocery shopping,’” Janae laughs. “We played this game where I brought my receipt, and they tried to guess what the most expensive item was. As far as podcasts go, it’s hard to say if anyone would listen to us, but we still have a lot of fun when we’re together.” I cannot begin to explain how happy it makes me to know my team gets along so well. What’s more, I know they are all skilled in their profession and ready to help anyone who walks through the door, as you can tell when Lauren describes her favorite part of the job: “Sometimes a new patient will come in, and you can tell right away they are nervous. It’s my job to walk them through the appointmentandhelpthemfeelcomfortable. By the end of the appointment, it’s wonderful to see how relaxed that person has become. They’re not afraid anymore! I’m happy to
“There’s a big difference between ‘work friends’ and ‘real friends.’ When you spend time with Lauren, Janae, and Taylor, you can tell their friendship is true.”
“Skwish and Olive are doing very well,” Lauren confirms with a laugh, referring to her pugs.
“So are Bailey, Basil, and Bentley,” Taylor adds.
“Good, because you’re never allowed to leave us,” Lauren informs her with a teasing grin.
Hiring a team you like working with is challenging enough, but finding people who love each other as much as my hygienists do is nearly impossible. These women are one in a million, and I’ll happily admit I’m lucky to have them. - Jason A. Schermer
Sometimes dentists say, “My staff are all friends,” but there’s a big difference between “work friends” and “real friends.” When you spend time with Lauren, Janae, and Taylor, you can tell their friendship is true. Lauren and Taylor even started a podcast!
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