Cargo claims handbook

CMR/road carriage: stowaways

Possible causes: - Lack of security features on the trailer (no padlock or adequate locking system) - Long stops by the driver during carriage at insecure locations - Leaving trailer unattended - Failure to use secure parking areas

Additional documents: - GPS details of the route taken; - The number of stops (locations and times) made by the driver - Police report - Delivery note (with remarks) - Disposal certificate and invoice - Invitation to joint survey - Survey invoice - Pictures showing:  Extent of physical damage  Items left in the trailer  Contamination to the cargo  Wrapping of the cargo

Survey to cover the following points: - When/how the stowaways gained entry - Nature of any physical damage to the trailer/cargo - Possibility of contamination to the cargo

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