Cargo claims handbook

Warehouse damage: theft/shortage

Possible causes: - Break in to the warehouse and partial/full theft of the cargo - Another person purporting to be the appointed carrier to collect the cargo

Additional documents: - CCTV footage for the warehouse - Police reports - Security measures put in place - Where there is partial theft – photographs of the remaining cargo

Survey to cover the following points: - Security measures put in place after the theft took place - Identity of the person who collected the cargo - The types and categories of the cargo stolen - The quantity of each type of cargo stolen - The value of each type of the stolen cargo

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