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Using this handbook
- This handbook is intended to outline the key supporting documentation to be obtained in cases of damage to cargo during sea carriage, road carriage and/or storage in a warehouse. - The core documents section outlines the absolute minimum documentation that should be obtained in cases of damage. - Once the likely cause (or causes) of the damage has been ascertained; the relevant section should be consulted to identify the additional documentation that should be obtained. - The additional documentation may either be requested by the carrier during the claim process or it may be required to strengthen the claim against the carrier. - Please note that this handbook serves only as a guide in order to assist with the collection of claim documentation to help to establish and evidence the cause of the damage. - Requirements may differ in each case and if there is any doubt early, fact-specific legal advice should be obtained.
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