CUSTOMER EXPERIENCE Signature experiences are offered with improvements and new designs at customer contact points.
Stopover Initiative: Launched in March 2017, the Stopover initiative offers passengers who make long transfer flights with Turkish Airlines free accommodation in Istanbul for one night in a 4-star hotel for Economy Class passengers and two nights in a 5-star hotel for Business Class passengers. Stopover Accommodation service is provided at 194 destinations in 74 countries.
FROM BOUTIQUE AIRLINE TO THE TOP IN 20 YEARS
107
Made with FlippingBook - Share PDF online