Boutique to Top

Shop&Miles online shopping website enabled members to redeem their Miles on alternative channels.

Established in 2014, the Shop&Miles online shopping website enabled members to redeem their Miles on alternative channels instead of award tickets. Since 2016, Turkish Airlines has been a member of LOYST and participates in the committee where strategic decisions are taken within Star Alliance. In 2017, Turkish Airlines issued a co-branded credit card with Diners Club Slovenia - a first in an overseas market - in an effort to attract Miles members abroad. In 2022, Shop&Miles was incorporated into Turkish Airlines, and all operational processes started to be carried out by the company. As of 2022, the total number of Miles&Smiles contracted banks increased to 21, including six co-branded credit cards and 15 point-to-mile conversion agreements. The Cash&Miles application, which allows members to spend their Miles on an airline ticket even when they lack enough points for a full award ticket, was launched.

FROM BOUTIQUE AIRLINE TO THE TOP IN 20 YEARS

112

Made with FlippingBook - Share PDF online