DIGITAL TRANSFORMATION STEPS
2009-2010
The first mobile application was launched in 2009 for devices with the Symbian operating system and in 2010, for devices with iOS and Android operating systems. These mobile apps enabled customers to buy flight tickets, check in, create mobile boarding passes, and manage their reservations directly from their mobile devices.
OCTOBER 2000
The Miles&Smiles customer loyalty program infrastructure was launched, enabling customers to earn mileage points from their flights and redeem these points for award tickets.
The first check- in was executed on the website with the online check-in application. 2003
1984
For the first time, an IT infrastructure was established and commissioned in Yeşilköy.
1998
Turkish Airlines launched thy. com, a website that provides customers an online platform to search, book, and manage flights. SEPTEMBER 2001
2004
Kiosks that enable customers to
With the establishment of the ethernet network infrastructure, the use of modern IP networks began.
self-service check in and collect boarding passes at the airport without visiting the counter were put into operation.
FROM BOUTIQUE AIRLINE TO THE TOP IN 20 YEARS
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