CEO Warrior May/June 2019

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The problem is that action is harder than it sounds. When you attend an organizational event and get concepts and theories, it takes a lot of work to turn those concepts and theories into action, which means many of the actions don’t get done when you get back to your office. The better approach is to find an expert who is doing what you want to do, learn real strategies (not just concepts) from them, and turn their strategies into actions. There’s an immediately noticeable difference between trying to act on concepts versus actually acting on strategies.

actionable steps. Revisit this simple plan throughout 2019 and if you ever find yourself struggling or noticing that your competitors are outpacing you, it’s usually because you are not doing one or both of these things. If you choose CEO Warrior to help you grow and succeed in 2019, here’s how we will help: We have an event coming up June 4-7. We’ll be sharing our $32+ Million Service Business Playbook that explains how my business partner and I built our $32+ million/year company. We share our step-by-step strategies, blueprints, and even swipe files. And during the event, we help you build an implementation plan so you can put all of your learning into action when you get back to your office. (There’s even a Million Dollar Promise that guarantees you’ll get a ton of value from the event on the very first day or we’ll refund all of your money.) You can learn more and get tickets at ServiceBusinessEdge.com. list to get started, then list the top 10 most common jobs you do and just run a Beat the Clock contest on those most common jobs first. Then, come back to this step later for the rest of your jobs. Second, hold an all-company meeting and share this Beat the Clock challenge with your team. Ask them if they love the feeling of proving how good they are, especially against the average, and generate some friendly competition among your team members. Introduce this Beat the Clock challenge, and tell them, “Starting tomorrow, we want you to do each job at the same level of great service but we want you to try and beat the clock on this job!” Third, starting immediately, put the average Beat the Clock time at the top of each work order so your team

Your success hinges on your ability to learn and act so you can grow and remain competitive. I hope to see you at Service Business Edge to give you my $32+ Million Service business Playbook and the implementation plan for your company.

Mike Agugliaro

SUMMARY

Want to grow your business? It’s simple: Learn and act. THAT is your success plan. It seems simple, yet ironically, very few actually do it. Start by finding an expert and learning from them. Then build what you learn into

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member knows how long they have to Beat the Clock on the job.

Fourth, when a job is done, have the employee write the total hours and minutes it took them on the work order when they hand it back into the office. Fifth, hold a contest with a leaderboard and give out small, fun prizes. Award a weekly winner to the person with the most accumulated clock-beating times for that week. Sixth, revisit the Beat the Clock numbers every 6–12 months and shave a bit of time off the average duration to reflect your company’s improved efficiency and to keep the challenge exciting (but don’t sacrifice quality for speed).

First, list the jobs you do and how long each job takes. If that’s too big of a

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