General Ops Manual

5.11 Employee Inquiries TT hh ai st ifsi rws thpehnoan fei rcsat l il mf rpo rme sas ipoont eonf ttihael ec mo mp lpoayneye iiss fao rc mr i tei dc aal nsdt ewp hi ne tEhme rpol or yneoet riet ci sr uai tgi on og d. pItlaisceimtopowrotarnk.t that the prospective employee is pre-qualified with a couple questions and ucarngeddidtaotevifsoiltlothweso: ffice to fill out an applications. A sample telephone dialogue with the  Gspoeoadkminogr; nhionwg!mThayanIkheylopuyfoour?calling MOLLY MAID. This is ____________  Oh, that’s great! Do you have a few minutes to answer some questions?  May I ask for your name?  _M_ _A_ I_D_ _, , bt hu at no kusr ftoera mc a lml i ne mg . bI edrosnt’ et lkl nmoewt hheo wt h imn gu ct hh eyyo lui kken bo ews ta abboouut tMMOOLLLLYY Mw iAt hI Dn ios et hv ee nsicnhgesd, uwl ee e–k we nedws , oorrk hMo ol i nd da ya sy. tWh reo wu gohr kF rhiadrady ,a fnr do mw ee ihgahvt et of uf ni v, et o o . WHoewhedlopeosuthractukstinomd oefrsscfihneddumleorseofurnede?time by keeping their homes clean.  May I ask you a few questions?  Are you legally eligible to work in the US?  Bi nescuaruesde. Twhei se nmt ee ra nt hs ewheopme er sf oor fmc uf us tl lo bmaec rksg, roouurntde ac mh e mc kesmi nbcel rusd ai nr eg bc roi nmdi endaal na dn domdrbiveiinngg hbiosntodreideso. rIsinthsuerreeda?nything we would find that would prevent you fr  Are you at least 18 years old?  Do you have a valid driver’s license? How is your driving record?  Io’ pd pl iokret ut on igt ye .t Ct ooguel dt hyeor uwciot hmyeoiun tl oa tteerl lt hy oi suamf t eorrne oaobno ut ot ft ihl le oMu tOaLnL Ya pMpAl i IcDa t i o n ?  I’ll be here from one to four today. Would that be convenient?  Just in case I need to get in touch with you, may I have your phone number?  Lfoertwmaerdgitvoesyeoeuindgiryeocut.ions to the office. Thanks so much for calling! I look 5.12 Weekly Closing & Report Review Ti nhceo np suirspt eons ec i feosrt roehpeolrpt yr oe vui eo wp ebr ae tf oe reef fci cl oi es ni nt gl yewa ci thhwo uete ekrirsotros raenvdi eawl l of owrseyror ou rtso oi rd e n t i f y areas of the business that could be improved.  Review the Cleaning Efficiency Report looking for:

MOLLY MAID General Operations Manual Copyright  2015, Molly Maid, Inc.

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