Achievements against Priority Initiatives
An in-language video with Tibetan parents, encouraging child development checks and shared across community channels
PRIMARY AND COMMUNITY HEALTH Pathways to Community Child and Family Health Services for Tibetan Refugee Families
In 2024–25, NSLHD launched a targeted initiative to improve access to child health and development services for Tibetan refugee families. This project was developed in response to concerns about low engagement with Child and Family Health Nurse checks beyond the newborn stage, limited uptake of the “Blue Book” health checks, and delayed presentation of Tibetan children to early intervention services. Recognising the need for culturally responsive care, the project focused on building trust, raising awareness, and creating accessible pathways for families. Key activities included: • Health Information Session: Tibetan families attended a session focused on healthy child development, helping to bridge gaps in understanding and access. • A “You Said, We Did” presentation to provide feedback on actions taken to address issues raised in Tibetan community consultations.
• An in-language animated video co-designed with Tibetan parents. The video explained the importance of child health checks and the role of parents in supporting development, shared widely on Tibetan community social media channels. • New Referral Pathways: Families were supported through referrals from a bilingual Tibetan Project Officer, the Multicultural Health Service, and in-language reminder calls to encourage attendance at health checks. Feedback from Tibetan parents revealed that nearly all participants (30 out of 31) reported that the video significantly improved their understanding of the importance of child health and development checks. To further measure the project’s success, health services will compare the number of Tibetan children receiving checks before and after the initiative. This data will help assess improvements in access and guide future efforts to reduce health inequities.
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