Achievements against Priority Initiatives
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Our staff are engaged
Staff Safety at Work Ensuring the safety and well-being of our staff is a critical priority, particularly in high-pressure environments such as emergency departments. Across the Northern Sydney Local Health District (NSLHD), several innovative initiatives have been implemented to address the growing challenges of workplace aggression and psychosocial risks. These programs reflect a proactive, person-centred approach to staff safety and wellbeing. Staff are engaged and well supported to deliver safe, reliable person-centred healthcare and equipped to respond to a changing healthcare environment.
The Aggression Prevention and Minimisation Project at Royal North Shore Hospital’s Emergency Department introduced a cutting-edge training program using virtual reality and simulation to equip staff with skills to manage aggressive behaviour. This innovative approach aimed to reduce incidents and enhance staff confidence in handling challenging situations. The initiative led to measurable improvements in safety and staff wellbeing, earning the 2025 NSLHD Quality and Improvement Award for People and Culture.
The “Personal Safety” training initiative was added to NSLHD’s induction program to support newly graduated nurses . This training combines practical techniques with online learning to help nurses feel safer and more confident when facing challenging situations in the workplace. The Sexual and Gender-Based Harassment Safety Action Plan is NSLHD’s first district-wide initiative aimed at fostering a workplace where all staff feel safe, respected, and supported—free from harassment, discrimination, and bullying. Developed using national frameworks, the plan identifies gaps and implements proactive measures to prevent and address inappropriate behaviour. Health, Safety & Wellbeing. NSLHD is strengthening workplace safety by equipping leaders to manage risks effectively. In 2024, around 100 senior staff— including Board members and managers—completed WHS Due Diligence training , fostering open discussion and critical thinking. A new Health, Safety & Wellbeing Steering Committee now meets quarterly to oversee safety efforts, improving communication and support across the district. NSLHD maintains low injury rates and supports staff recovery through strong injury management—reducing workers’ compensation costs and improving outcomes for staff.
2025 NSLHD Quality and Improvement Award for People and Culture View a video of this award-winning project: vimeo.com/1096131074
WINNER
The Psychosocial Risk Management Training is a specialised online workshop designed for managers across NSLHD. It equips them to identify and manage psychosocial risks—such as stress and burnout— while reinforcing the importance of psychological safety and legislative responsibilities. The training also introduces NSLHD’s Psychosocial Risk Assessment Tool , which managers are encouraged to apply within their teams. To date, 374 managers have completed the training, contributing to a stronger culture of psychological safety across the district.
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