HIGH FIVES! Easy
in to solve my problem. As a result, our event was successful, and everyone had a great time. Thank you, Chrissy, for having my back! Wow From: Sierra Baker and Joe Ullom, Twin Falls To: Bryan Stuart, Twin Falls Bryan always goes above and beyond to help customers, whether it’s starting to pull material before the customer gets out there, waiting for customers at the counter so they aren’t lost trying to find someone in the yard, or simply holding the door open for someone. Bryan has also made two locations around the yard to store return slips so we do not waste time walking to get one. This improves our time management and our customer experience. Strive From: Joey Enochson, Boise
From: Chad Beebe, Twin Falls To: Ben Bowman, Twin Falls
We recently had a miscommunication on a delivery date with a builder. Ben took it upon himself to come in at 5 a.m. to make sure the delivery was made and the job stayed on schedule! Ben is always willing to go the extra mile to make sure our customers are taken care of. Safe From: Anthony Henry, McCall To: Aaron Davis, McCall
To: Chuy Heredia and the Franklin Truss Team Just wanted to take the time and recognize the
Shout out to Aaron Davis from the yard, who wanted to keep busy on a slow Friday afternoon by keeping snow cleared off the 2x rows. On top of that, he took a blower to the employee parking and blew the snow off everyone’s vehicle right before closing time! He made the customer experience safer and going home easier! Guide
amazing efforts of the Franklin truss team over the past several months. Since it is a manufactured product that we sell, it makes trusses one of the tougher products to manage production, capacity, and schedule-wise. It hasn’t been easy times, but Chuy and his team have been up to the task and continually strive to be better every day. They work hard to make it easier for the customer and continue to put out one of the best trusses in the valley accompanied by amazing service in the field led by Kyle Klemm. I am proud to sell FBS trusses and that’s due to Chuy and all the way down to each member of his team! Nice work striving to be the best! At the heart of this team is a dedicated department manager, Melissa Gray. With her extensive experience in sales, design, and countertop manufacturing, Melissa is an invaluable leader committed to helping her team succeed. She fosters accountability, inspires the team to produce a product that exceeds customer expectations, and makes every FBS employee-owner proud. The new shop was thoughtfully designed with the team in mind, and moving in has instilled a renewed sense of belonging and purpose. Reaching this point has been a long journey, but the team’s resilience and determination have paid off. With their sights firmly set on the future, they are ready to tackle whatever challenges lie ahead. Over the last several years, Franklin has developed a new truss plant, expanded our door shop, made significant upgrades to the cabinet shop, and finally, our new countertop shop. These are substantial investments in our manufacturing capabilities and position us for growth, collaborative teamwork, and improvement in safety and productivity. It’s been a lot of work by a lot of people, and rest assured, it won’t be long until we start the next chapter in our growth and continuous improvement.
From: Jessica Vineyard, Caldwell To: Chrissy Larimore, TVID Exterior
Prior to the start of a recent ESOP event in Caldwell, Chrissy with the TVID-Ext team saw me struggling with a small but fundamental aspect of the event. Her knowledge and experience far surpassed my own in that realm. She dropped everything she was doing and stepped
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Over the past 17 years, the department has faced its share of challenges, from multiple relocations to working with older equipment. But through it all, the team has shown remarkable resilience. Over the past year, we’ve focused on building a strong core team to achieve our 2026 Vision and beyond. While we still have some positions to fill, the foundation is solid. This team is made up of selfless individuals who prioritize supporting one another and embody the ethos of making their teammates look good. It’s a small team, but many thanks to Greg Silvas, Daniel Daigneault, Matt Givens, Austin Marsh, and Zack Black for your patience.
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