The JTA has enjoyed a series of annual successes due to a constant focus on enhancing organizational culture.
JEMMS BECOMES AMELIO: ORGANIZATIONAL CULTURE ENHANCED MISSION ACCOMPLISHED
The JTA Enterprise Metrics Management System (JEMMS) provided the methodology for how the organization connected employee performance with Authority-wide objectives approved by the JTA Board of Directors. Conceived in 2016, the JTA implemented the concept of shared metrics cascading from the Board’s annual workplan for the CEO and the Authority to each employee through their employee performance management system. With the assistance of Perforata, LLC, JEMMS also developed tracking containers so that employees across sectors could also share in the development of agency efficiencies. The containers allowed for tracking of costs saved, costs avoided, processes improved, processes innovated and any unbudgeted projects were also tracked. With the in-house development of Adaptive Measurement for Enterprise Level Insight and Optimization (AMELIO) launched in 2019, JTA is accelerating its analytics with near real-time analytics. This helps the JTA to remain best in class and deliver some of the most high-profile projects in the country for the benefit of Northeast Florida’s economy and quality of life. AMELIO can scale to fit small, mid- sized and large agencies to help them enhance a performance-based culture.
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