BOARD COMMITTEE ALIGNMENT Goal Areas are keyed to Transformative Initiative Milestones. The JTA Board of Directors exercise oversight through board committees. Board committee work and policy guidance generally fall along the lines of the Goal Areas below.
CUSTOMER SATISFACTION (CS)
EMPLOYEE SUCCESS (ES)
FINANCIAL STABILITY (FS)
ORGANIZATIONAL EFFICIENCY AND EFFECTIVENESS (OEE) Attain the highest level of agency performance
TRANSFORMATIVE MOBILITY SOLUTIONS (TMS)
SUSTAINABILITY (S)
SAFETY AND SECURITY (SaS)
Ensure safety and security through- out the transporta- tion system and in the Authority work environment
Deliver a superior and reliable cus- tomer experience
Strengthen workforce through professional development opportunities that enhance knowl- edge, skills and leadership abilities
Ensure long-term financial sustainability
Deliver innovative transportation choices providing accessible mobility throughout the community
Advance transportation solutions that
support environ- mental goals and are mindful of the context of our community
Finance and Administration Committee
Long Range Planning and System Development Committee
Long Range Planning and System Development Committee
Safety, Audit and Compliance Committee
Finance and Administration Committee
Finance and Administration Committee
Service Delivery Committee
Investment Committee
TRANSFORMATIVE INITIATIVES The Blueprint for Transportation Excellence (BTE) includes the five Program Areas that have been identified along with the specific Transformative Initiatives in those program areas. Each year, milestones are developed to advance and track these efforts within the Transformative Initiatives. Also, as the plan is implemented, additional Transformational Initiatives may be added to the plan, but the Program Areas will remain constant until there is a comprehensive update of the BTE. The Program Areas and associated Transformative Initiatives are shown in the chart below. The AMELIO metrics support the completion of these Transformative Initiatives.
PROGRAM AREAS
TRANSFORMATIVE INITIATIVES
• JACKSONVILLE REGIONAL TRANSPORTATION CENTER • REGIONAL TRANSIT NETWORK • ULTIMATE URBAN CIRCULATOR (U 2 C) • ALTERNATIVE AND INNOVATIVE SERVICE DELIVERY • STRATEGIC TECHNOLOGY PLAN • FIRST COAST FLYER BUS RAPIDTRANSIT • JOINT USE ANDTRANSIT-ORIENTED DEVELOPMENT
REGIONAL TRANSPORTATION
TECHNOLOGY AND INNOVATION
TRANSIT SYSTEM ENHANCEMENT
• JTAMOBILITYWORKS • CUSTOMER AMENITIES
TRANSPORTATION INFRASTRUCTURE
• WORKFORCE OF TOMORROW
ORGANIZATIONAL DEVELOPMENT
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