Transforming care for older adults in Essex

THE IMPACT

Despite involving the delivery of a complex, large-scale transformation programme during the height of the Covid-19 pandemic, the programme is achieving significantly improved outcomes,

improved staff experience and financial benefit. To date, the programme has achieved the following:

ƒ 2,200 people per year are better supported to a more independent long-term outcome. ƒ 4,650 more people each year are benefiting from the services of the Urgent Community Response Team (UCRT) to avoid hospital admission, an increase of 87% . ƒ Hospital discharge teams have introduced early identification and multi-disciplinary working to support a 20% reduction in placements to bedded settings post-discharge from acute. ƒ Community teams have increased the number of people going home from interim “Discharge to Assess” beds from 25% to 43% . ƒ The Community Pathways project has sustainably reduced length of stay delays in community hospitals by 4.5 days, releasing 24-27 beds of capacity and allowing closure of a site. ƒ Introduced new ways of working for community social work teams with a focus on Supporting Independence and aligning social work teams to PCN footprints, helping 25% of people to be supported more independently. ƒ Developed new ways of working with the main reablement provider ECL, which has led to a 20% reduction in length of stay and a 21% increase in effectiveness, lowering onward demand for care. ƒ Worth over £26m p.a. benefit to the system.

I think the Connect Programme is critical to the survival of our health and care system. I think if we don’t join up and transform effectively and meaningfully together, our system’s very survival would be under threat. The Connect Programme enables us not only to survive, but to thrive and to develop together so that we can become a very effective system that delivers true value-based care; value to person, value to population and value to system.” Dr Sarah Zaidi, GP and Clinical Lead, Essex Partnership University NHS Foundation Trust

It is a really excellent example of a “win-win”, where the resident has a better life than they would have had and, at the same time, the financial burdens on the system are also relieved.” Cllr John Spence, Cabinet Member for Adult Social Care and Health, Essex County Council

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