20 BDO LLP | RETAIL FORECASTS REPORT 2021
RETAIL INTHE AGE OF COVID-19
In this section, we have highlighted eight key areas of focus for all retailers entering 2021 including the impact it will have on some of the key sub-sectors if retail. These include: Consumers re-assessing how they shop; Shift to home working; Acceleration of online & decline in stores; Technology aids change; ‘COVID-19 secure’ experience; Supply and delivery logistics growing; New digital & multichannel retailers; and Retailers as conscientious operators.
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