Goal 5 – Partnerships for Success TASMANIAN HOSPITALITY INDUSTRY 2030 PLAN
THE INDUSTRY WORKS CLOSELY WITH TOURISM TASMANIA AND THE REGIONAL TOURISM ORGANISATIONS TO DELIVER THE OBJECTIVES OF T21 It has long been the case that the question has been asked, what is the difference between tourism and hospitality, aren’t they the same? To visitors to our island state, there is no distinction. For them it is one, seamless experience. But there is an important difference and one that underpins the hospitality industry’s role in delivering the T21 objectives. Put simply the hospitality industry’s role is to provide our visitors with a memorable experience, a warm welcome when they come to our cafes, our pubs and our restaurants to experience our fine produce, and to make them comfortable when they are ready to turn in for the night. To achieve this we need a workforce that can provide that friendly customer service, and to help ensure our businesses across the state are profitable and offer a contemporary and memorable hospitality experience. The hospitality industry will continue to work closely with Tourism Tasmania and the Regional Tourism Organisations who are the eyes and ears in our regional areas, to deliver the workforce development and sustainable business objectives set out in T21.
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