H er o of the Year
We bridged the physical gap between Jacksonville and St. Augustine with the construction of a new inpatient unit in Baptist Medical Center South. When completed in December, it will be the third Baptist Health System unit and the tenth in the history of Community Hospice & Palliative Care.
We continued to use virtual means to reach our communities, educating them on the importance of advance care planning in uncertain times. We helped our community at large with free virtual grief and bereavement sessions, charting new waters when it came to healing after the loss of a loved one due to COVID-19. And we coordinated free seminars for underserved communities with their leaders in the hope of dispelling the myths about hospice so they might allow us to help their family one day. Somewhere amidst this unprecedented year, we launched a new employee rewards and recognition campaign called the Community HERO program. We’ve always known that our people are heroes, but this new engagement tool allows co-workers to recognize each other in real time. Employees can nominate each other for a High Five to acknowledge an action or deed worthy of a virtual high five. If someone goes above and beyond, exemplifying one of the organization’s values, they can be nominated for a HERO award.
Kizzy McCray-Sheppard
“During a patient’s recent hospitalization, Kizzy sang them ‘Amazing Grace’ and they loved it.
“Later, the patient’s family member asked if Kizzy would sing to the patient over the phone again. What a lovely way to say we care about our patients.
“My hat is off to Kizzy for this amazing show of love and leadership!”
At the end of the year, one out of the 12 monthly HERO winners is selected as the HERO of the Year, the person who most embodies our mission of compassion. The winner of the 2020 HERO of the Year award is Kizzy McCray-Sheppard (above right) .
- Dr. Ana A. Sanchez, M.D.
As we continue to expand, our mission, vision, and values remain the same. “We Are Community. The People Who Care!” and we work with HEROES!
2020 Report to Our Community
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