Agent Guide | Home Health Care Select
Premium Payments ManhattanLife allows the following payment methods:
Direct bill* Annual Semiannual Quarterly
Bank Draft Annual Semiannual Quarterly *Monthly
*Monthly payments are only an option for automatic bank draft.
The applicant may select any day for the renewal premiums to be drafted excluding the 29th, 30th, or 31st of the month.
Automatic Bank Draft Options: Option 1: Pay initial and renewal premiums by bank draft
A completed Bank Draft Authorization form must accompany the application. The Bank Draft Authorization form must be filled out in its entirety. If the information provided is incomplete or unclear, ManhattanLife will require proof of the routing number and account number from the financial institution. Option 2: Pay initial premium by paper check and renewal premiums by bank draft The initial premium is due at the time the application is submitted for processing – no exceptions. A completed Bank Draft Authorization form must accompany the application. The Bank Draft Authorization form must be filled out in its entirety. If the information provided is incomplete or unclear, ManhattanLife will require proof of the routing number and account number from the financial institution. If submitting via fax and you (the agent) have collected a premium check, please mail the check along with a copy of the first page of the application to one of the addresses provided in the “Contacting Us” section. NOTE: If the initial EFT is returned non-sufficient funds (NSF), a second attempt will be made on the 5th business day after we are notified by the Bank. If the second attempt is unsuccessful, payment will be called due, the policy will transition to quarterly direct bill mode, and the initial premium will be required to activate the coverage. If the initial premium is drafted successfully and any renewal premiums are returned NSF, a second attempt will be made on the 5th business day after we are notified by the Bank. If the second attempt is unsuccessful, payment will be called due, and the policy will transition to quarterly direct bill mode.
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