HHCS Agent Guide

Agent Guide | Home Health Care Select

Benefit Changes Request to change the Home Health Care (Classic, Premier, or Deluxe) plan will be processed as an internal replacement. An Internal replacement is processed as a new policy and will require a newly completed application with full underwriting. For internal replacements, we will use the same underwriting criteria; however, we will also use our claims database to assist in determining the risk of an applicant. The writing agent will not receive full commissions on internal replacement policies. Request to remove benefit riders can be done at any time. All requests must be submitted to our office in writing. Once a benefit has been removed, a new application is required to re-enroll. All benefit changes are subject to policy provisions and changes in premium amounts. For more information, please contact our Customer Service Department or your insurance agent. Product Availability Map

Scan this QR Code to view the Product Availability Map Click on this QR Code to view the Product Availability Map

Marketing Materials and Forms Usage Home Health Care Select availability and forms vary by state. If there are any questions on plan availability or forms by state, contact us at 1-888-441-0770. Obtaining Marketing Materials and Forms Approved materials and forms are posted to the agent portal for download. To order paper copies of materials and forms, please contact your upline or call 1-888-441-0770. You can Advertising and marketing materials must be approved by each state Department of Insurance prior to use by agents. Agents are not allowed to create their own marketing materials, or modify approved ManhattanLife marketing materials. This includes, but is not limited to, letters, business cards, announcements, flyers, videos, posters, newspaper ads, etc. An agent must disclose any information relating to unauthorized use of marketing materials to ManhattanLife. Agents who wish to modify marketing materials must first obtain approval through Sales and Marketing. also reach out to our ACES team at aces@manhattanlife.com Creation and Alteration of Advertising/Marketing Pieces

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