Guest Engagement Exemplary Guest Feedback
Murat Açıkgöz Waiter
I would like all the staff starting from the door (concierge) front desk for their usual help and Zemzem and Ayten from Housekeeping for the amazing service, lobby lounge, the breakfast restaurant, shang palace, in room dining for the quick and unique service. Zemzem Tilki Room Attendant Ayten Subaşı Room Attendant
All the staff were wonderful. It was the best stay in my life. The hotel is characterized by luxury and great service. All the front office staff were very nice. Ms. Ozgen, Mr. Taha and all the staff they made my stay the best ever
Mr Acikgoz was very good. He made breakfast a lovely experience. A hotel is only as good as the staff. So far we are very happy we chose the Shangri-La Istanbul.
Cyrine Sellami Guest Relations Supervisor
Murat Demir Waiter
There was a more than wonderful employee who helped me upon arrival, Cyrine in Public Relations, with the utmost taste, respect and professionalism.
Özgen Yılmaz Duty Manager Taha Başak Receptionist
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