SLIB BOX - Newsletter - 4th Quarter 2023

Guest Engagement Exemplary Guest Feedback

Derya Erdinç Runner

Shangri La has got to be one of the warmest hotel experiences I have personally experienced. Right from its strategic location to its service oriented staff to its clean and comfortable rooms, everything was on point. I am especially amazed at the level of personalisation and the warmth that each staff member exudes. I want to specially mention the awesome Emircan who helped with our luggage and get us inducted into the room. Shangri La at the Bosphorus follows exceptional standards of guest comfort. Highly recommend it to anyone traveling to Istanbul.

We received an amazing experience from Dina Varon , Engin Sara. We appreciated the attention to detail, the food. The level

We had an extremely helpful waitress for breakfast. She recommended dishes to eat. Her name was Derya and she went above and beyond service.

Meral Topçu Room Attendant

Meral from housekeeping was great at our stay here she made our room so clean and we loved coming back to our room

of customer service was impeccable.

Emircan Karavuş Bellboy

Dina Varon Guest Experience Manager Engin Sara F&B Supervisor

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