Guest Engagement Exemplary Guest Feedback
Umut is the greatest manager shangri la could ever ask for. Kubra working at the breakfast buffet is a ray of sunshine, so humble and kind as well as her manager Ugur. Taha, Elif, Emre at the reception were all awesome!!!! From now on shangri la will certainly be our home in Istanbul. Umut Atay - Duty Manager Kübra Kement - Waitress Ugur Olcay - Rest. Manager Taha Başak & Elif Bay & Emre Peçenek - Receptionist
We received an amazing experience from Dina Varon , Engin Sara. We appreciated the attention to detail, the food. The level
Özgür Kansız Bellboy
From the moment we entered the staff were incredibly welcoming especially Ozgur . Ozgur went above and beyond to take care of my little ones whilst we settled ourselves in. The bedroom was super spacious and as soon as we lay on the bed it was as if we were laying on a cloud.
of customer service was impeccable.
Dina Varon Guest Experience Manager Engin Sara F&B Supervisor
Duygu Gökalp DOSM Tolga Hizarcı Group & TT Sales Exec.
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