Guest Engagement Scores Yearend 2023
FULFILLMENT OF SPECIFIED PREFERENCES 92.84
OVERALL STAY EXPERIENCE: 93.38 TARGET: 92.30
LIKELIHOOD TO RECOMMEND 9.24
TARGET: 9.12
TARGET: 86.00
PROBLEM FREE
PROBLEM HANDLING
SERVICE ATTENTIVENESS 92. TARGET: 89.00
75.95
74.53
TARGET: 73.00
TARGET: 72.30
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