Emergency Services
The Department of Emergency Services (ACES) provides crucial support to local residents and governments during emergencies and other events. The department is made up of four divisions: Emergency Management, 9-1-1 Communications, Fire Marshal, and Fire Academy. The department’s primary function is coordination. This ensures quick response to 9-1-1 calls, natural disasters, training of local emergency first responders and multi-jurisdictional coordination during emergencies and pre-planned events. In addition to the four divisions, the department coordinates with ACES Response Teams, the Local Emergency Planning Committee, the Citizen Corps Council and the Region 13 Task Force. Working with residents, municipalities, and businesses in advance of an emergency helps prepare the community, making Allegheny County resilient and sustainable. There are 339 people who work in the Allegheny County Emergency Services Department. These individuals fulfill many roles: 9-1-1 dispatchers, 9-1-1 tactical telecommunications officers, 9-1-1 telecommunicators, 9-1-1 professional development specialists, CAD (Computer Aided Dispatch)/IT specialists, emergency management specialists, emergency management coordinators, communications specialists, fire & explosion investigators, tank inspectors, tank facility inspectors, fire training instructors, administrators. ABOUT To support the citizens and first responders of Allegheny County through prevention, preparation, protection, response and recovery from manmade and natural all-hazard emergencies and acts of terrorism. MISSION
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