Message from Chris
It's officially spring! The weather is becoming warmer. We are planning our vacations and looking forward to traveling and spending time with our loved ones. It's a great time of year. As the season changes, one thing remains the same: my gratitude towards all of you for your continued commitment to providing high-quality care to our patients and serving our communities in the Bronx. You are making a positive impact daily, and we are advancing healthcare together. This month we celebrated the Patient Experience, the pinnacle of our daily work. Whether you are a clinician providing direct care, a housekeeper cleaning a room, a representative helping someone with billing questions, assisting a family by giving directions or keeping our environment clean and safe, you are all part of making our patient experience a positive one at every point of contact. Thank you for your contribution. Special thanks to Care Experience Officers Donna Geiss and Alisha Bronne for the work you and your teams do to expand the person-centered care we offer our patients. Thank you all for supporting the various activities planned at both facilities to engage staff. We are all the Patient Experience! We also celebrated our Medical Laboratory Professionals, Administrative Professionals, and Volunteers. Notably, we are anticipating our Planetree survey at the Jacobi campus. We are optimistic about a positive outcome. Thank you all for your steadfast commitment to health care. Remember, face masks are required in patient care areas. Continue to keep yourselves, our patients, colleagues, and loved ones safe and healthy.
Chris Mastromano
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