Follow Through
Suggested Strategy: Building follow through commitments allows the team as a whole to succeed with accountability measures.
Suggested Questions:
Î Demo Me or Teach Me: Teach me or demonstrate to me what it looks like when you receive a directive what actions or behaviors you take in order to achieve those directives. Î Risk Question: What risk do you assume by not identifying areas of improvement as they relate to your accountability standards with follow through?
Suggested Activities:
Î Define & Coach: Follow up with the demo me or teach me conversation by having the employee give you their definition or understanding of accountability through follow through, then provide your counter for every point they are not in alignment with your definition. This builds clarity and consistency. Î Observational Coaching: After going over your shared definition of accountability, observe this employee for a week and see if they have taken an understanding of the directives given and discussed. Then, after the first week, come together and reevaluate their definition of accountability through follow through and how they relate to your standards.
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