Î Whiteboard Coaching: On one side of the board, ask the employee(s) how they currently describe their ability to deliver on their job responsibilities, on the right side of the board come up with how they should ideally be able to deliver on those job responsibilities, then erase the left and ask what actions need to be taken to make the right side a reality.
Suggested Learning Projects:
Î Observational Coaching: Pair the employee or employees up with someone who consistently delivers with their job requirements and have them observe that employee for a week. At the end of the week, have the employee summarize two things they learned from observation that they will use in the future, and one area they didn’t realize they did until they observed this employee.
Supplemental Coaching Strategies:
Î Non-Verbal Coaching: Leave your coaching target a hand-written note on their desk when you observe improvement in their accountability. This will be an easy task when you observe them throughout the week. Make sure your note is specific and descriptive.
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