Suggested Learning Projects:
Î Observational Coaching: Ask the employee to observe their peers as it relates to making mistakes. Do their peers own up to their mistakes? Do they avoid taking ownership? What effects come about because of their actions? Î Journal-Based Coaching: Mistakes are OK — “to err is human”. It is how we react as humans to making mistakes that makes us a good teammate. Assign your coaching target to keep a journal in the coming weeks with entries noting errors made and how they were addressed by the individual. What was the outcome of the situation or the mistake, and what action did the employee take in response?
Supplemental Coaching Strategies:
Î Non-Verbal Coaching: Leave the employee a hand-written note at their workstation when you observe efforts or progress made by the employee to take ownership of mistakes.
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