client interactions looks like. Then, erase the left side of the board and work together with the individual to create a list of actions for them to take to increase their positive energy when working with clients.
Suggested Learning Projects:
Î Observational Coaching: Assign your coaching target to observe their peers as they interact with clients in the coming week. What can your coaching target observe related to their peers’ energy in these interactions? What strategies do their peers seem to have in place to maintain their energy, even when faced with challenges? How do they specifically impact their relationships with their clients with positive energy? What takeaways can the individual you are coaching put into practice in their own methods of maintaining positive energy in client interactions? Discuss their observations and the answers to these questions at your next coaching session.
Supplemental Coaching Strategies:
Î 30-Second Coaching: Using positive reinforcement, take 30 seconds to verbally acknowledge the individual’s improvement in their positive energy when working with clients. Be specific in sharing with them the actions they have taken and how their efforts are beneficial as they work toward their goals that you had discussed previously.
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