Great Communication
Suggested Strategy: Use a Define & Coach strategy so that the person you are coaching can improve their communication skills to the level that is expected of them. When coaching to improve something like communication, it is imperative that the expectations are clearly defined. This gives the employee a specific goal to reach.
Suggested Questions:
Î Define & Coach: How do you think you would specifically define what it might look like to achieve a great level of communication? Î Third-Party Coaching: How do you think your peers might honestly describe your current level of communication on a daily basis? Î Self-Actualized Question: What specific actions are you committed to taking to implement great communication at work?
Suggested Activities:
Î Whiteboard Coaching: On the left side of a whiteboard, write down how the employee believes their peers might describe their current communication. On the right side of the board, write down the definition of great communication discussed at the start of your coaching session. Then, erase the left side of the board and work with the individual to create a strategy for reaching the description on the right side of the board. Ask them to keep in mind specific situations in a typical work day where they will implement these strategies as you complete the activity.
Made with FlippingBook. PDF to flipbook with ease