Suggested Learning Projects:
Î Tangible Successes: Assign your coaching target to come back to your next coaching session with five examples of successful voicemails left for clients or prospects during the week where they followed the general flow of the outline you created together earlier. Did they receive a response from the individual they left the voicemail for? Was the client or prospect prepared for their call with the information that was left for them in the individual’s voicemail? Î Journal-Based Coaching: Assign the individual you are coaching to keep a journal as they go through the process of improving their voicemail technique. Ask them to track their level of success in getting clients and prospects to call them back after leaving voicemails. They should also keep track of their challenges as they leave voicemails for clients and prospects and how they might address those challenges in the future.
Supplemental Coaching Strategies:
Î 30-Second Coaching: When you have the opportunity to observe a great voicemail left by your coaching target or a positive outcome as a result of a voicemail they left, share with them the efforts and specific actions you observed that led to their success. Let them know why their efforts are appreciated by you and beneficial to their ability to connect with clients and prospects more often!
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