well, based on the definition of professional emails that was discussed earlier. In the other color, ask them to highlight the parts of the email that were not in alignment with that definition. Discuss how to improve those parts so that the entire email would look like the parts highlighted in the first color.
Suggested Learning Projects:
Î Tangible Successes: Ask the employee to print out three examples of emails that they send to clients in the coming week that they felt were in alignment with the agreed upon definition of professional emails and bring them to your next coaching session. At that session, complete the same activity with highlighters from this session. See if you notice a difference from week to week. Î Peer-to-Peer Coaching: Assign your coaching target to meet with a peer once per week to practice composing professional emails. Have them email you after their meeting to inform you of one thing that they learned and one thing that they can take away to put into practice in composing emails in the future.
Supplemental Coaching Strategies:
Î 30-Second Coaching: Upon observing efforts made by the employee or improvements in their email composition, take 30 seconds to verbally acknowledge their actions. Be specific in sharing your observations and letting them know how their efforts are appreciated by you.
Made with FlippingBook. PDF to flipbook with ease