Suggested Learning Projects:
Î Journal-Based Coaching: Have your coaching target practice the areas of concern that you discussed in the whiteboard activity and role played together throughout the week in their daily activities. Have them journal daily two successes and two challenges they encounter and summarize their journal entries to you in an email at the end of the week. Î Self-Directed Learning: Either have the employee do this alone, or with another team member that also needs to work on those skills. Peer work allows comradery, as well as skill building techniques that may not come to mind if the individual is working alone.
Supplemental Coaching Strategies:
Î 30-Second Coaching: Let this person know when they are making positive strides toward the goal of complete success. Take 30 seconds to tell them specifically what they’ve done well and how their actions are appreciated by you and the team. Be sure that this form of encouragement aligns with areas they respond well to when it comes to positive reinforcement. Î Non-Verbal Coaching: Write your coaching target a note and leave it on their desk when you notice them exhibiting the behaviors and skills that were brainstormed in the activities section. Be specific in describing what they did, when, and why it was appreciated.
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